Line dossierLine 02 — Litigation
02

Complex commercial litigation, with the bench already retained.

The expensive part of a complex liability file is often the delay in finding the right counsel, expert and quantum support. We start that work at intake.

Severity control begins before the demand grows — with early scoring, senior oversight and one audit trail.

Operating brief

Specialist from the first assignment.

Carriers · self-insureds · captives · Lloyd’s coverholders

  • Complex commercial liability
  • D&O
  • E&O
  • Premises & products liability
  • Contractors & restaurant liability
  • Coverage investigation

Line-specific operating procedure

Severity control starts before positions harden.

  1. 01

    Section 01 · Intake

    Score the notice

    Identify coverage, parties, alleged injury or damage, venue, evidence risk and likely complexity at first review.

    Output
    Severity and escalation position

    Control
    Senior-review trigger

  2. 02

    Section 02 · Examiner

    Preserve & assemble

    Secure statements, documents and technical evidence while selecting counsel, forensic accounting and subject experts for the actual dispute.

    Output
    Evidence and expert plan

    Control
    Conflict, scope and budget approval

  3. 03

    Section 03 · Specialists

    Test the exposure

    Develop coverage, liability and quantum in parallel; track tenders, allocation, demands and litigation milestones in one record.

    Output
    Decision-ready exposure analysis

    Control
    Reserve and authority review

  4. 04

    Section 04 · Examiner

    Resolve deliberately

    Coordinate mediation, settlement or trial support without disconnecting the legal strategy from the claim owner or audit trail.

    Output
    Resolution and recovery position

    Control
    Authority documented before action

Operating lanes

One file owner, a retained bench around the dispute.

The value is not a long vendor list. It is knowing which discipline enters, what question it answers and how its work changes the claim decision.

L01

Coverage

Policy analysis, reservation issues, tenders and interaction between layers or parties.

Returns: a documented coverage position and open questions

L02

Liability

Witness, document and technical evidence developed against allegations, defences and allocation.

Returns: a reasoned liability assessment

L03

Quantum

Forensic accounting and damage analysis test the demand and its supporting assumptions.

Returns: a supported valuation range

L04

Resolution

Counsel, mediation and trial support stay aligned to authority, reserve and commercial objectives.

Returns: options, authority request and outcome record

Quality architecture

Control is designed into the file.

Reviewable at every handoff

Protocol 01

Early escalation

Severity and evidence risk move the file to senior oversight before delay removes options.

Protocol 02

Expert scope

Every specialist receives a defined question, deliverable and reporting line back to the examiner.

Protocol 03

Authority record

Reserve and settlement decisions are connected to current coverage, liability and quantum analysis.

Protocol 04

Milestone discipline

Demands, discovery, mediation and trial dates remain visible with ownership and next action.

Illustrative file view

Account / claim

Live operating record

Status

In review

01

Issues map

Parties, allegations, coverage questions, tenders and disputed facts.

02

Evidence register

What is held, what is missing, preservation status and responsible owner.

03

Exposure analysis

Liability, quantum, reserve rationale and scenario range.

04

Litigation plan

Counsel activity, expert scope, milestones, budget and settlement posture.

The deliverable

A litigation record built for scrutiny.

The file joins legal, technical and financial work into a concise view of exposure, options and authority.

Structured around the client’s instructions and review needs.

Who we work for · Accounts we serve on litigation. · Approved vendor & trusted partner

  • HiscoxHiscoxLiability field work
  • Philadelphia Insurance CompaniesPhiladelphia Insurance CompaniesLiability & property
  • Nonprofits Insurance AllianceNonprofits Insurance AllianceLiability investigations
  • Wawanesa InsuranceWawanesa InsuranceLiability investigations
  • MAPFREMAPFREField investigations
  • BerkleyBerkleyBerkleyNet · workers comp
  • ChubbChubbProperty & liability
  • Gallagher BassettGallagher BassettField & WC investigations

Relationships are held across the Global Group Claims Corp. portfolio of companies.

Flexible by design

Bring in the whole liability file or one missing discipline.

Path 01

End-to-end ownership

One examiner coordinates coverage, liability, quantum, counsel and resolution under agreed authority.

Path 02

Technical assignment

Add investigation, forensic accounting, coverage analysis or trial monitoring to an existing team.

Path 03

Severity review

Use the retained bench to test an inherited reserve, demand or resolution strategy.

Start here

Put litigation claims in motion.

Tell us the line, the states and the volume. We will map the right operating model and show you how the first file moves.