Coverage
Policy analysis, reservation issues, tenders and interaction between layers or parties.
Returns: a documented coverage position and open questions
The expensive part of a complex liability file is often the delay in finding the right counsel, expert and quantum support. We start that work at intake.
Severity control begins before the demand grows — with early scoring, senior oversight and one audit trail.
Operating brief
Carriers · self-insureds · captives · Lloyd’s coverholders
Line-specific operating procedure
Section 01 · Intake
Identify coverage, parties, alleged injury or damage, venue, evidence risk and likely complexity at first review.
Output
Severity and escalation position
Control
Senior-review trigger
Section 02 · Examiner
Secure statements, documents and technical evidence while selecting counsel, forensic accounting and subject experts for the actual dispute.
Output
Evidence and expert plan
Control
Conflict, scope and budget approval
Section 03 · Specialists
Develop coverage, liability and quantum in parallel; track tenders, allocation, demands and litigation milestones in one record.
Output
Decision-ready exposure analysis
Control
Reserve and authority review
Section 04 · Examiner
Coordinate mediation, settlement or trial support without disconnecting the legal strategy from the claim owner or audit trail.
Output
Resolution and recovery position
Control
Authority documented before action
Operating lanes
The value is not a long vendor list. It is knowing which discipline enters, what question it answers and how its work changes the claim decision.
Policy analysis, reservation issues, tenders and interaction between layers or parties.
Returns: a documented coverage position and open questions
Witness, document and technical evidence developed against allegations, defences and allocation.
Returns: a reasoned liability assessment
Forensic accounting and damage analysis test the demand and its supporting assumptions.
Returns: a supported valuation range
Counsel, mediation and trial support stay aligned to authority, reserve and commercial objectives.
Returns: options, authority request and outcome record
Quality architecture
Protocol 01
Severity and evidence risk move the file to senior oversight before delay removes options.
Protocol 02
Every specialist receives a defined question, deliverable and reporting line back to the examiner.
Protocol 03
Reserve and settlement decisions are connected to current coverage, liability and quantum analysis.
Protocol 04
Demands, discovery, mediation and trial dates remain visible with ownership and next action.
Illustrative file view
Account / claim
Live operating record
Status
In review
01
Issues map
Parties, allegations, coverage questions, tenders and disputed facts.
02
Evidence register
What is held, what is missing, preservation status and responsible owner.
03
Exposure analysis
Liability, quantum, reserve rationale and scenario range.
04
Litigation plan
Counsel activity, expert scope, milestones, budget and settlement posture.
The deliverable
The file joins legal, technical and financial work into a concise view of exposure, options and authority.
Structured around the client’s instructions and review needs.
Who we work for · Accounts we serve on litigation. · Approved vendor & trusted partner
HiscoxLiability field work
Philadelphia Insurance CompaniesLiability & property
Nonprofits Insurance AllianceLiability investigations
Wawanesa InsuranceLiability investigations
MAPFREField investigations
BerkleyBerkleyNet · workers comp
ChubbProperty & liability
Gallagher BassettField & WC investigationsRelationships are held across the Global Group Claims Corp. portfolio of companies.
Flexible by design
One examiner coordinates coverage, liability, quantum, counsel and resolution under agreed authority.
Add investigation, forensic accounting, coverage analysis or trial monitoring to an existing team.
Use the retained bench to test an inherited reserve, demand or resolution strategy.
Connected propositions
Start here
Tell us the line, the states and the volume. We will map the right operating model and show you how the first file moves.